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Cyber Security Services

Cyber Security Services: Pros and Cons

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This blog is part 3 of a 4-part series for National Cyber Security Awareness Month 2021. 

Last week, we covered how to recognize and respond to phishing attacks.

Check out the week #2 NCSAM article for complete insight into:

  • Improve your skills in recognizing phishing
  • Learn how to respond to phishing emails
  • Discover how phishing simulation can help your organization be cyber smart

This week, the National Cyber Security Alliance (NCSA) and the Cybersecurity and Infrastructure Security Agency (CISA) are partnering with the National Initiative for Cybersecurity Education (NICE) to celebrate Cybersecurity Career Awareness Week. 

Highlighting careers in cyber security and the contributions and innovations the cybersecurity workforce has made to enhance security is important, but how do these innovations impact your daily life? Are you capitalizing on the contributions cyber security professionals have made to improve cyber security for the future? 

At Proven Data, we are committed to providing you with information on the cutting edge professional cyber security services and cyber security best practices you should be using in 2021 and beyond. 

Learn how you can partner with cyber security professionals and services to improve your security. By working together, we can help you #GetCyberSerious and determine the path to comprehensive cyber security protection.

In this blog, you will:

  • Learn the pros and cons of working with a cyber security service
  • Know what to look for when choosing a cyber security company
  • Determine if you are a good fit for cyber security services

Pros and cons of working with a cyber security service

Cyber security services offer a variety of benefits to keeping your security running smoothly. However, outsourcing security is not a perfect fit for everyone. That’s why we are outlining the pros and cons of working with a cyber security service so you can have a transparent look at the positive and negative aspects of outsourcing cyber security. 

First, you’ll find the pros of working with a cyber security service to keep your organization secure.

Pros of outsourcing cyber security

24/7 threat detection and response

The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) released an alert in August 2021 indicating an increase in large-scale ransomware attacks striking on holidays and weekends when offices are closed. Forensic data we have collected from previous cases, backs this alert, with the majority of attacks we see are after business hours. 

Having a cyber security service on call 24/7 ensures your organization can respond and remediate cyber threats quickly and efficiently, even when your employees are off the clock.

More cost-effective and reliable than training internal employees

Outsourcing cyber security eliminates payroll and employee benefit package costs that come with internal cyber security teams. 

According to Cisco’s 2020 CISO Benchmark Report, 55% of organization’s choose to outsource their cyber security due to cost efficiency. 

Also, organizations often only need a one-time service like a security architecture review or program development. In this case, hiring an external cyber security specialist saves your organization time and removes the cost of training and certifying an internal employee.

Expertise and experience combatting evolving cyber threats

Staying ahead of cyber threats requires constantly staying on top of evolving threats, utilizing threat intelligence, and continually improving your understanding of the current threat landscape.

Cyber security specialists are continually updating industry certifications and continuing education on new technologies and threats.

Cons of working with a cyber security company

We acknowledge that outsourcing cyber security is not without its downsides. We’ve outlined the cons of working with an external cyber security team to help you decide if it is a practical option based on your organization’s security needs.

Workload spread between clients

Since your organization is one of many clients served by a cyber security company, your request may not be addressed with the immediacy an internal team would be able to provide.

However, ensuring you have a carefully crafted service level agreement (SLA) can eliminate the downside of slower responses. 

Lack of organization-specific knowledge

The job of a cyber security service is to keep their clients secure. However, they cannot have the extensive knowledge of the inside workings of each client’s organization like an internal security team would. 

Outsourced cyber security professionals will not know the day-to-day updates, new network configurations additions to your network unless you alert them. This downside can be solved with consistent communication between all parties.

May not know the customized products/services your organizational needs (upsell on protections)

Cyber security companies often provide security subscriptions designed to fit a generalized client base.

Unfortunately, your cyber security budget can easily be over-spent by standard protection packages. Some cyber security vendors will attempt to oversell security solutions that are more than your organization requires.

When choosing a cyber security service, it is crucial to determine if they can custom-tailor their security offerings to meet your specific security and budget needs.

Top 5 traits to look for in a cyber security company

If working with a cyber security company appeals to you and you would like to find professional security assistance, now is the time to learn about the qualities you should look for when choosing between security companies.

1. Qualifications

When choosing a cyber security company to work with, find out if they follow a regulated security framework like The National Institute of Standards and Technology (NIST). Frameworks like the NIST framework ensure your security protection is operating at the highest standards and practices.

2. Up to date threat intelligence

The use of threat intelligence is a hallmark of a good cyber security company.  Threat intelligence (collecting, processing, and integrating data to coalesce similarities between separate cyber attacks) is helpful in preventing similar attacks by using information and data from previous cyber incidents. 

3. Accessibility

Cyber security services often have a specified capacity of endpoints that they are able to serve. Endpoint capacity limits are utilized to make sure a cyber security service can properly serve the bandwidth your organization requires. When choosing a cyber security company, make sure the size of your organization qualifies for the service.

4. Transparency

When you choose a cyber security company, check to make sure they can provide an itemized list of the services provided to you beyond their statement of work (SOW). Cyber security companies typically bill clients per hour, and you pay for hours in bulk. 

You need to know specifically what you are paying for when you invest in cyber security services. Understanding the costs of cyber security will help you choose which company is the right fit for your IT budget.

5. Plan of action

Companies that specialize in cyber security do not typically advertise their breach protocol since they are responsible for your security. But any experienced cyber security company understands that breaches still occur, and being prepared is the best way to mitigate damage.

When a cyber crime or data breach occurs, the cyber security service you choose to work with must have an incident response plan established to lessen the damage to an organization’s ability to function caused by these scenarios. 

Efficient incident response plans should follow a coordinated and organized approach to minimize harm and increase the timeliness and success of recovering from a cyber attack.

How to tell if you're a good fit for cyber security services

Still unsure whether cyber security services are right for you? Let’s recap what makes you a good or bad fit:

You might be a good fit to work with a cyber security service if:

  • You want to have cyber security professionals on call 24/7 to remediate and respond to cyber threats quickly and efficiently.
  • You don’t want to go through the onboarding process, provide payroll and employee benefit packages and invest in continual training for an internal specialist. 
  • You only want a one-time service like a security architecture review or program development.

You might not need to work with a cyber security company if:

  • You want a dedicated security specialist working with your company without the distraction of handling multiple clients.
  • Your organization is in a specialized industry that requires insight and specific data protection methods that an internal security team would be better equipped to handle.
  • You don’t want to have to work out a custom-tailored security protocol with an external security team that may want to sell you a standard protection package.

Next steps to becoming cyber secure

Whether or not you are a good fit for cyber security services, prioritizing security is critical in 2021.

This may sound strange coming from a cyber security company but investing in cyber security products and services is not enough to protect you. 

Cyber security products and professionals offer great ways to boost your security. But without your help, we cannot fully protect you. The best protection happens when we work together.

At Proven Data, we assist businesses with creating custom-tailored preventative cyber security solutions. We are standing by to help you discover and resolve your network vulnerabilities before a cyber criminal takes advantage of those vulnerabilities.

Simply put, we are passionate about helping people get cyber serious (we even produced a documentary about it). Together with Fmr. FBI Special Agent Patrick Gray of the Computer Crimes Squad, we created Operation Cyber Aware to encourage people to #GetCyberSerious and protect themselves from ransomware and other cyber attacks before they happen.

Want to learn more about cyber security solutions?

Talk to a cyber security expert today!

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