External Hard Drive Data Recovery

External Hard Drive data recovery services you can trust from a company that has 98% success rate

Why we're the trusted experts in External Hard Drive data recovery

  • 98% Success Rate on Previous External Hard Drive Data Recovery Services.
  • No Data, No Charge Policy
  • Free Evaluation, No Obligation Quote
  • 24/7 Emergency Service
  • Streamlined Process Continuously Refined
Trusted Server Data Recovery Experts

Data Recovery experts on standby

Our data recovery team is prepared around the clock to answer your questions and help you every step of the way with your external hard drive data recovery case.

have confidence with our experience

We have experience with both common & complex external hard drive failures which allows us to recover your files & information effectively. 

3,000+

Successful Data Recovery Cases!

External Hard Drive Data Recovery Features

BBB Accredited Business

A+ Data Recovery Service

We’ve achieved an A+ business rating certified by the BBB in data recovery service. Don’t trust unproven businesses with your data.

Encrypted Data

SSL Encrypted Data

All your information is encrypted with 256 Bit AES to ensure compliance with the highest levels of data security in the industry.

HIPAA Compliant

HIPAA Compliant Recovery

We utilize HIPAA compliant data recovery processes for all of our clients to guarantee that your data remains safe, secure, and free from prying eyes.

The Proven Promise

The Proven Data Promise

Even though we can recover your data in over 98% of cases, sometimes it’s just not possible. Our PD promise ensures you never pay a cent if we can’t recover your data.

24 Hours 7 Days Emergency Service

24/7 Service

Data recovery cases can be unexpected, so expect us to be there whenever a data disaster strikes. Our experts stand by 24/7 to answer your questions and open a case!

Clean Room Certified

ISO 5 Class 100 Clean Room

Our ISO 5 Class 100 clean room protects your devices from pollutants and contaminants to give us the greatest chance of data recovery on any device.

What To Do If Your External Hard Drive Has Failed

If you suspect your external hard drive needs data recovery, taking some precautions can dramatically increase the chances of a successful recovery. Our experts highly recommend discontinuing all usage to the external hard drive if your device shows symptoms of failure. Continuing to power up a potentially failing external hard drive can cause further irreversible damage and result in an unrecoverable scenario.

At Proven Data, our qualified technicians are trained to follow strict guidelines when handling your critical data to ensure the highest probability of success. The first attempt at data recovery always has the highest chance of being recovered. Hard drives are very delicate devices and any mishandling can be detrimental. This is why we stress the importance of utilizing a data recovery company with state of the art hard drive recovery equipment, trained data recovery engineers, and years of experience in the industry. Our team of professionals stays up to date with the latest advancements in data recovery technology allowing us to make use of the most effective methods available.

If you encounter a situation of potential hard drive data loss, it is important to contact one of our experts for a free consultation so we can begin the evaluation process and maximize the chances for data recovery. Please call 1-877-364-5161 for immediate assistance or fill out an online help request to start your external hard drive data recovery!

Types of External Hard Drive Failures

The external hard drive’s internal components are functional, but other complications are causing the data to be inaccessible. The integrity of the data is compromised and the data stored is damaged in some way. Common causes of logical external hard drive failures include accidental formatting or deletion of files, corrupt or missing partitions, operating system errors, corrupt file system, or a computer virus.

External hard drives contain internal moving parts. When a mechanical or physical failure occurs, one or more of the internal components has malfunctioned. The drive may be experiencing difficulty spinning or in some cases not spin at all. This will result in data that cannot be accessed unless the drive is opened in a clean room environment and rebuilt mechanically. Common causes of mechanical external hard drive failures include head crashes, alignment issues, broken motor, or spindle problems.

Common Types of External Hard Drive Data Recovery

  • Computer or external HD is displaying unusual error messages
  • External hard drive is unresponsive or slow
  • External HD does not power up or spin
  • Failure of the external to boot or constantly freezes
  • External hard drive is making unusual noises (clicking, beeping, grinding)
  • Water or other liquid was spilled onto the external hard drive
  • External hard drive has taken impact from being dropped
  • Accidental formatting or deletion of files
  • Bad sectors on the external hard drive are detected
  • The external hard drive was subjected to a virus
  • Files or folders are no longer accessible on the external hard drive
  • Partition table has been damaged
  • Any kind of physical damage to the external hard drive

Download Free Cyber RISK Whitepaper

Our proprietary whitepaper, 360° Cyber Security Resiliency, helps readers understand the risks associated with data collection and better strategies to protect this information. The 10-page guide is free to download and we recommend sharing with employees at your organization.​

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Additional Services:

We’ve recovered data from all major hard drive & server manufacturers and all data loss scenarios. We pride ourselves on industry leading success rates of 98%!

We know how to prevent cyber attacks because we’ve provided support for thousands of cyber incidents. Let us help you protect your business with industry leading tools and proprietary threat intelligence.

Certified digital forensic examiners experienced in investigations for ransomware, data breaches, and employee misconduct.

As one of the first companies that helped with ransomware recovery, rest assured that we have the experience to get you up and running fast!

Join our proven success

With over 20 years of experience in the external hard drive data recovery industry, we have performed thousands of successful recoveries and satisfied clients with various external hard drive data issues.

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